CHATBOTS

How to Create a Chatbot For Free in 2022 [No Coding]

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Recent Blogs

1 How advanced automations can transform your creator business.
2 Create free chatbots to increase sales and improve customer service
3 Why should you make a chatbot for your website?
4 Dos and don’ts of building a chatbot
5 2022 software development trends explained with benefits
6 Create free chatbots to increase sales and improve customer service
7 The bottom line

In August 1994, the very first e-commerce transaction took place when a man sold a Sting CD to a friend on NetMarket. A lot has changed since then—in the quarter century since that historic sale, e-commerce has become an integral part of the world economy, giving rise to behemoths such as Amazon and Alibaba. Now, as the third decade of the century dawns, e-commerce continues to evolve—and this time, change is being driven by conversational messaging.

The data is overwhelming: 4 out of 5 consumers shop on their mobile phones, and 87% of smartphone owners use messaging apps such as Whatsapp, Facebook Messenger, and WeChat. And retailers have begun to notice. Having already embraced the omnichannel concept of being where their customers are, e-commerce businesses have started to lay the groundwork for aimed at driving a constantly improving customer experience.

With that in mind, let’s take a closer look at the ways conversational messaging has been transforming e-commerce and the customer experience—and why your business should take notice.

How advanced automations can transform your creator business.

Nick True has grown his email list
Femke van Schoonhoven has grown
Nick True has grown his email list
Femke van Schoonhoven has grown

Since email automations are so versatile and customizable, they can serve any goal. Here are some of the ways ConvertKit creators use advanced automations:

Create free chatbots to increase sales and improve customer service

Try our chat for free

Why should you make a chatbot for your website?

Conversational bots are more than a fad, and chatbot makers develop them with specific purposes in mind. For example, chatbots can:

Make customers happy by answering their questions faster
Conduct multiple real-time conversations at once
Increase your sales by 67%
Make your website more interactive, engaging, and credible
Offer better user experiences on mobile devices
Can collect feedback with up to 90% of the response rate, or recover abandoned shopping carts
Help us explore the possibilities of conversational interfaces

They are essential for businesses such as ecommerce stores. A chatbot can single-handedly resolve 69% of customer queries from start to finish. This can translate to a 30% reduction in your customer service costs.

Let’s assume you have an ecommerce store offering yoga accessories.You want to create a chatbot that will collect customers’ emails, so you can send them updates about sales and new products.

Dos and don’ts of building a chatbot

Now you know what the workflow of building chatbots looks like. But before you open the bot builder, have a look at these handy tips.

Do

Add a little bit of human touch. Personality counts! Our research study about chatbot personality revealed that 53% of consumers build positive associations around brands whose bots use quick-witted comebacks. A unique tone of voice that fits your target audience will make you stand out from the crowd. Don’t be afraid to give your chatbot a name as well—it can work wonders for your brand voice and image. Our chatbot experts agree:
Voice that fits your target audience will make you stand out from the crowd. Don’t be afraid to give your chatbot a name as well—it can work wonders for your brand voice and image. Our chatbot experts agree:
Route complex conversations to human agents. As many as 69% of consumers admit that they prefer chatbots to resolve small issues and get quick responses. However, you need to remember that there are people who will always prefer to talk to a human agent—and it’s in your

Don’t:

Add a little bit of human touch. Personality counts! Our research study about chatbot personality revealed that 53% of consumers build positive associations around brands whose bots use quick-witted comebacks. A unique tone of voice that fits your target audience will make you stand out from the crowd. Don’t be afraid to give your chatbot a name as well—it can work wonders for your brand voice and image. Our chatbot experts agree:
Voice that fits your target audience will make you stand out from the crowd. Don’t be afraid to give your chatbot a name as well—it can work wonders for your brand voice and image. Our chatbot experts agree:
Route complex conversations to human agents. As many as 69% of consumers admit that they prefer chatbots to resolve small issues and get quick responses. However, you need to remember that there are people who will always prefer to talk to a human agent—and it’s in your

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2022 software development trends explained with benefits

With that in mind, let’s take a closer look at the ways conversational messaging has been transforming e-commerce and the customer experience—and why your business should take notice.

Create free chatbots to increase sales and improve customer service

Try our chat for free

The bottom line

Want the flexibility of running your store from anywhere, with the free time available to spend on marketing and growth instead of order fulfillment? Dropshipping is for you.

If you want to give your BigCommerce store the best chance of success, you’ll need to level up your customer service strategy. With the help of eDesk’s handy BigCommerce integration, you’ll never miss a customer query again, and you’ll be able to respond in record time with all the order details right in front of you.

Paired with a dropshipping business plan and a killer marketing strategy, a BigCommerce customer service integration will be a game-changer for your business.

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